We can’t wait to welcome you on our wide range of holidays, to take you on some extraordinary experiences across the world and to enjoy the most amazing destinations. In this ever-changing environment, the world may be changing, yet at Lumle we are very much determined to craft perfect experiences for our customers who are dreaming of embarking on our amazing holidays soon. What’s more, even though the world of travel is changing, your safety, security, and well-being will be our top priority.

Lumle’s Protection Promise has been put together to ensure you feel safe, secure, and well looked after when you travel with us. Although the travel is on a halt at present, we want you to feel confident planning your next dream holiday with us. We like to reassure you that, although there might be little contrasts to how we travel, it won’t impact the overall experience of the holiday. We strongly believe that, with a safe, secure, and clean environment, social distancing measures we will persistently monitor the situation to ensure you have a great holiday with us.

Safe Destinations

Lumle will only operate the holidays to the destinations that are on the FCO safe list. Therefore the destinations that Lumle offers holidays to will be safer.

You can contact our team at any time for the latest information on local travel guidelines, country entry requirements, or health certifications. Our website is regularly updated with the latest news, advice, and up-to-date information.

Cleanliness & Hygiene

Our enhanced cleanliness and hygiene safety measures will be introduced in our accommodation, transport, meal locations, and venues. Our local teams will ensure that these are in place.

Lumle handpicks local partners very carefully to ensure that our partners maintain the Lumle standard. Therefore, please be assured that your travel with Lumle will be as safe as possible.

Small Groups

On our guided group holidays, you’ll join a ‘small group of people’ [average of 10 customers]. Each individual from the small group will complete a declaration before travel, to state they are free of COVID-19 symptoms and any known exposure. Also, they will be asked to take a temperature check in the first 12 hours upon arrival at the destination.

24/7 Expert Assistance

Lumle’s local guide will plan to minimize the time in crowded sites by re-routing or arriving at quiet times, where possible. Our experienced UK based response-team works closely with your local guide to keep you safe on your holidays, assisting to identify local medical facilities or arrange for you to return home early if needed.