Myself and a friend, both aged 23, organised a trip to Nepal with Lumle. Right from the start of organising the holiday Narayan, the company owner who is also Nepalese, was incredibly helpful and thorough. He was able to shape our itinerary to exactly what we wanted to do. Our trip involved a day in Kathmandu, bus to Pokhara where we would start our 9 day trek to Annapurna base camp, followed by a few days in Chitwan National Park before returning to Kathmandu.
He sent all the holiday information to us on time with a detailed itinerary and kit list. All of our transfers worked perfectly and the drivers and guides as well as Madhu, the Lumle contact in Kathmandu, were very welcoming and friendly. The accomodation we stayed in was excellent.
Unfortunately during the trek my friend fell ill and we had to be helicoptered from the mountain back to Kathmandu. Both Madhu and Narayan were in contact throughout the process. Madhu visited us in hospital twice a day and was always contactable via his mobile. Narayan would even ring us every day to check we were doing alright. We then discussed with them the different options for what to do for the rest of our time in Nepal once out of the hospital and they were incredibly flexible and helpful giving us advice. They also arranged our subsequent excursions at cost-price which was very generous of them.
I couldn’t recommend Lumle more and I would definitely book a holiday through them again!
Anna M Visited In September 2016
Our team is at your service to help you with your booking issues or answer any related questions
0203 006 2722
Our customers say our staffs are professional and we provide world-class service.
As an ATOL protected company, we guarantee your money is totally safe when you book a package with us.
All our specialists who handle your trip have travelled extensively or lived in their specialist countries/regions.
Price match guaranteed. We want to ensure we provide great value to your holiday.