No, you don’t. For your convenience, we provide bath and beach towels at the hotels.

Yes, the hotels supply all travellers with biodegradable shampoo and soap as part of their conservation policy, but if you want to bring your own please make sure they are biodegradable. Thank you!

Yes, water on the Galapagos is purified, and not for consumption, you will need to ask the hotel or restaurants for a bottled purified water.

We have seasick medication on the islands, but if you are particularly sensitive to it, you can bring your medication and we recommend taking it at least 24 hours before the tour starts.

Meals are varied depending on the food preferences of the guests, which are informed beforehand by your agency. Adventure Journeys will do its very best to meet reasonable special dietary needs keeping in mind Galapagos provision restrictions.

If you wish to pay with your credit card, you will need to ask before in the hotels, bars, stores, and restaurants. The restaurants accept all major credit cards: Diners, Visa, MasterCard, and American Express, U.S. Dollars are also accepted.* Please ask for the exchange rate.

For shore excursions, comfortable clothing is a must, preferably shorts, bathing suits, head covering, walking and tennis shoes, a windbreaker-type jacket, binoculars, a camera, and plenty of extra memory cards. Sunrays are very strong in the Galapagos Islands. Don`t forget to bring enough high-grade sunblock and a wide-brim hat. Also, put your cameras in self-sealing plastic bags to protect them from the water, especially during landings.

110 / 220 volts. European and American outlets are available in your hotels.

It is forbidden to smoke inside cruises, hotels, boats, and speed boats. Smoking is allowed ONLY in the places with a sign.

Yes. By law, all Galapagos trips are guided by a National Park–certified guide. The night before the tour the guide gives an informative lecture of the next day’s itinerary. During this meeting, he/she will describe the flora, fauna, and type of terrain that passengers may observe on the island. Questions about biological, geological, and human history are always welcome.

Comfortable breathable clothes: shorts, T-shirts, swimsuits, and good hiking shoes are required to walk over the lava rock paths. Personal medication, a good camera plenty of memory cards or film, sunblock, sunglasses, a wide-brim hat, and binoculars.

The airline that operates to Galapagos, allows one piece of luggage per person, of no more than 20 kg (about 44 lb) and a carry-on bag of 7 kg p/p.

We recommend you take a soft-sided bag as it will be easier to store in your cabin. Please lock your luggage during the flight.

Upon arrival at the airport, our guides will be waiting for you with a sign indicating your name, and company name. They will receive the passengers, check them on the list to see nobody is left behind, and proceed to take them in the airline bus to the dock.

Upon arrival at the airport, you will have to pass control and show your passport. Control has a list of the passengers who have already paid the Galapagos National Park tax; if there’s a sticker on your ticket jacket, it means that you have prepaid this tax; otherwise, you will need to pay it at that moment.

If you have a private transfer service included, the day before departure, a member of our Operations Department will get in touch, to reconfirm your pick-up time at your hotel or the meeting time at the AVIANCA/LATAM counter with one of our staff members. Check-in time is 2 hours before departure.

If you come by yourself or with a guide, the first thing you must do as soon as you arrive at the airport is go through the luggage control with SICGAL, located 49 ft (15 m) from the main gate, at the National Terminal of Domestic Departures. For environmental reasons, your luggage will be checked for animals, seeds, plants, fruits, vegetables, and any other item forbidden to be taken into the Galapagos Islands. Afterward, go to the counter of AVIANCA/LATAM, where there will be our representative with your boarding pass, air tickets, taxes, and all your travel documents; this representative will also help you check your luggage with the airline. You will be given an identification tag. Please wear it so you can be easily identified when you arrive at the airport in Galapagos. Please do NOT get in line for the Galapagos Government Council-Transit Control Card.

Local time in the Galapagos is GMT -6 (one hour less than Ecuador’s mainland). In our vessels, we work with Ecuador’s mainland time.

Visas are the responsibility of the individual traveler. Entry requirements can change at any time, so it’s important that you check for the latest information. Please visit the relevant consular website of the country or countries you’re visiting for detailed and up-to-date visa information specific to your nationality.

Generally, ATMs are easily available in main cities, also at the airport it is available.

First, you need to ensure global roaming is activated through your service provider. In the mainland, you can access the mobile but in remote areas, the coverage may not be good.

Generally, the hotel charge for the WIFI, however, the hotel’s policy is subject to change, we recommend checking the provision while checking into the hotel.

Tipping is not mandatory however it is considered polite to leave some tip to service workers. In restaurants, if the bill already includes the service charge there is no need to tip.